Fleck FAQ

Plain answers before you journal.

Fleck is a voice-first journal for iPhone and Android. Capture quick thoughts, shape them into private daily sketches, and return to the days you want to remember.

Your app store shows current pricing, renewal terms, and any introductory offer you are eligible for before purchase.

Using Fleck

Product FAQ

What is a fleck?

A fleck is a small part of the whole picture: a quick voice note or typed thought captured while the day is happening. One sentence counts. So does a longer vent, memory, or reflection.

What is a daily sketch?

A daily sketch is a readable journal entry shaped from the flecks you captured that day. It helps you revisit what happened in your own words; it does not replace your judgment or tell you what your life means.

Do I have to write long journal entries?

No. Fleck is built for quick capture. Record or type the thought while it is fresh, then move on. Voice is the main flow, but typing is available too.

Can I edit transcripts or sketches?

Yes. You can edit transcript text and daily sketch text to correct transcription mistakes or reshape an entry so it feels more like you.

Is Fleck available for iPhone and Android?

Yes. Fleck is distributed through Apple’s App Store for iPhone and Google Play for Android. Use only the official store links published by Veld; do not install Fleck from unofficial APK sites or download links.

Who is Fleck for?

Fleck is intended for adults who want journaling to feel easier and more natural: quick thoughts, busy days, walks, commutes, decompression moments, and the “I should write this down” thought that usually disappears.

Is Fleck therapy or mental health care?

No. Fleck is a personal journaling app. It is not therapy, medical care, crisis support, legal advice, financial advice, or professional advice. If you are in danger, in crisis, or need urgent help, contact local emergency services, a crisis hotline, or a qualified professional.

Privacy

What happens to audio, transcripts, and sketches?

Fleck stores journal entries, transcripts, sketches, and recordings on your device. Transcription, AI sketches, subscriptions, and support may involve outside services when you use those features.

You control saved recordings. When you record a voice fleck, Fleck saves the recording locally with the transcript. You can delete saved audio while keeping the transcript. Journal exports contain text, not original audio files.

Privacy and data FAQ

Is my journal private?

Fleck stores your entries, transcripts, generated sketches, recordings, and related journal data in app storage on your device. Some features use outside processing: audio transcription, AI sketch generation, App Store or Google Play billing, subscription entitlement checks, and support if you contact us.

Does Fleck have an account or cloud sync?

No. Fleck does not currently provide a user-created Fleck account or a Fleck cloud-sync service. Device backups may copy or restore app data according to your iPhone or Android backup settings.

Is audio transcribed on my phone or in the cloud?

With your permission, audio for a recorded fleck is sent to Deepgram for transcription. Current Fleck versions route the request through Veld’s AI gateway before it reaches Deepgram. Older installed versions may send transcription requests directly to Deepgram.

Can I delete the audio and keep the transcript?

Yes. For recorded flecks, you can delete the saved audio while keeping the transcript. You can also type flecks instead of recording.

Can I delete a fleck completely?

Yes. Deleting or discarding a fleck removes it from Fleck’s local journal storage. For a recorded fleck, the saved local audio file is removed too. If a generated or stale daily sketch used that fleck, Fleck also removes the dependent sketch so deleted content does not remain there.

Can I export my journal?

Yes. Fleck creates a Markdown file containing daily sketch text and fleck transcripts. Original audio recordings are not included. After export, the file is controlled by the app or destination you select in the share sheet.

What does Fleck send to AI services?

When you generate a daily sketch, Fleck may send all completed journal text for that day—including transcripts, typed entries, and edits—plus up to 30 saved sketches from the preceding 30-calendar-day context window. Current versions send the request through Veld’s AI gateway to Google Cloud Vertex AI using a Gemini model; older installed versions may use a Google Gemini API directly.

Can I use Fleck without AI processing?

Yes. Fleck asks for permission before future transcription or AI-sketch sends. In Settings, you can turn off Use AI services; that stops future AI requests and automatic sketch generation. You can keep using typed flecks and write sketches manually.

Is my journal used to train Fleck’s own AI models?

No. Veld does not intentionally use your journal content to train its own AI models. Outside providers process data under their own terms and privacy policies. See the Privacy Policy for details.

Does Fleck sell my journal content or use ad tracking?

No. Fleck does not sell your journal content and does not use third-party advertising or advertising-identifier-based tracking. Subscription services process limited purchase, entitlement, and paywall data to operate paid access.

Subscriptions

Billing FAQ

How much does Fleck cost?

The store where you download Fleck shows current plan prices, billing periods, renewal terms, and whether an introductory offer is available to you before purchase.

Who handles my purchase?

Apple handles purchases made through the App Store, and Google handles purchases made through Google Play. RevenueCat helps Fleck determine whether your subscription entitlement is active. Veld does not receive your full payment-card details.

Does a subscription transfer between iPhone and Android?

Not automatically. Fleck does not have a user account that links an App Store purchase to a Google Play purchase. Restore Purchases uses the same store account and platform that originally made the purchase. Contact support before purchasing again on a different platform if you need help.

How do I restore, manage, or cancel?

Open Fleck Settings and choose Restore Purchases or Manage Subscription. You can also use your App Store or Google Play subscription settings. Deleting Fleck does not cancel a subscription.

How do I request deletion of subscription customer data?

In Fleck Settings, choose Privacy data request. Fleck prepares an email to support with the pseudonymous RevenueCat support identifier needed to locate the subscription customer record. Support may require verification before processing the request. This does not delete journal data stored on your device or cancel an App Store or Google Play subscription.

How do I get help or send feedback?

Email fleck-support@getveld.ai. Please avoid sending private journal content or recordings unless an example is necessary and you are comfortable sharing it.

More information: Read the Privacy Policy, Terms of Use, or Support page.